1. Use of This Website

• All content on this site is the property of Prolific Passion.

• You may not reproduce, copy, or resell any content or products from this site without permission.

• You agree to provide accurate personal information when placing an order.

2. Product Availability

• All plants and trees are subject to seasonal availability and natural variability.

• We reserve the right to cancel or modify an order if stock is unavailable or conditions (e.g. extreme heat) make shipping unsafe.

3. Order Acceptance

• Once you place an order, you’ll receive a confirmation email. This does not guarantee acceptance.

• We may decline an order or cancel a pending order due to stock issues, incorrect pricing, or delivery restrictions.

4. Prices & Payment

• All prices are in AUD and include GST (if applicable).

• Payment is due at the time of ordering via PayPal.

• We reserve the right to update prices at any time.

5. Returns & Refunds

Please refer to our full Returns & Refunds Policy for details on eligibility, timeframes, and process.

6. Shipping

We currently ship only within New South Wales (NSW), Australia. See our full Shipping & Delivery Policy for timeframes and conditions.

7. Plant Health & Responsibility

• We take great care to send healthy, viable plants.

• After delivery, the care and survival of the plant becomes the customer’s responsibility.

• We do not guarantee success if plants are not cared for according to guidelines.

8. Liability

• Prolific Passion is not liable for any loss, damage, or injury arising from use of this website or our products, except as required under Australian Consumer Law.